Leadership


Grunt work and sales leads to leadership roles

Most of the work of leadership is grunt work---doing what it takes to support the people you're leading. Then some sales work to make sure people don't see you as just a grunt worker. You have to take responsibility for how people see you because no one else will. I recently took on a leadership role in a project with incredibly accomplished people, helping create a potentially high-profile result. If it goes well, I may have an important achievement I can show to people. The value of success on this project is not that I can tell people I did it or even had a leadership role in it. The value is Enjoying doing it in the moment (or else I wouldn't do it), even…

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How to promote yourself without bragging or leaving information out

How do you promote yourself for a promotion? When you want a role on a project, how do you suggest you'd be great for the role? Promote too much and you risk sounding insecure, presumptuous, inauthentic, or like you're bragging. Promote too little and you risk not getting the role. Talking with one of my clients yesterday, when I described how I successfully promoted myself to a recent project, she made me stop and repeat myself so she could take down the words for future use. As I wrote in "The value of low-level instruction," I consider low-level instruction most valuable for learning leadership, so first I'll post the words she liked so much, then describe them. The words I said to her were I…

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See Joshua Spodek on leadership at General Assembly, Sunday September 28

If you like entrepreneurship and you don't know General Assembly, you should. They teach great courses and have built a great community around teaching relevant skills. On Sunday, September 28, 10am-5pm, I'll lead a seminar with General Assembly on leadership in New York City. Register here, you'll be glad you did. Here is the announcement (they use short descriptions, for a fuller description, see this announcement from an earlier event): Lead the Way: Effective Leadership Techniques Joshua Spodek Adjunct Professor at NYU-Poly About This Workshop You've ascended to a position of leadership, but how can you ensure that the people you are in charge of will be responsive to your leadership style? In this class, you'll learn effective ways to motivate people in the context…

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Six reasons to learn leadership skills even if you don’t want to lead

People ask me if there's value to learning leadership if you don't plan to lead. Yes, at least with the style of leadership I teach, based in self-awareness and emotional skills. It helps across many areas in your life, especially your relationships and self-awareness. I'm not sure if command-and-control or some other styles help as much. Here are six reasons, not comprehensive, that come to mind first. 1. Leadership skills improve your relationships All relationships involve some give and take, negotiation, conflict management, listening, understanding, and so forth. These areas are what leadership covers. Developing skills in those areas, even in just one area of your life like work, helps you with relationships in all other areas, including with family, friends, colleagues, classmates, neighbors, significant…

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Handling leadership issues when you don’t have authority, follow-up

A couple weeks ago, I wrote about a group I'm in with a leadership vacuum, "How to handle leadership issues when you don't have authority." Several people in that group wrote with appreciation for the message in that post. None wrote to say they had problems with it, though the person with authority did push back slightly. Then after an anonymous comment from an attendee of one of my seminars pointed out nearly all my examples of inspirational speeches came from men, I researched tons of speeches by women. One of them turned out related to my group's leadership vacuum, so I posted it to that group as a follow-up to my first message, which I copied below. Shortly after posting, I got a response…

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See Joshua Spodek at Cole Haan, Flavorpill, and General Assembly’s Inspiration Workshop, September 6

Post-event update: see a write-up and video of the event here -- http://flavorwire.com/477424/history-begins-here-starting-a-legacy-in-nyc. Everybody who attended it seemed to love it. My event had a packed room with enthusiastic participants. I made several great connections at my event and the others I attended. I hope to see you next time. See me next weekend The event is free and there's lots more than just me presenting on leadership. My part is next Saturday, September 6, 12:30pm-2:30pm. I'll talk on leadership and lead attendees through some exercises to develop leadership skills. People describe more workshops as inspiring and I teach others to inspire (though you have to practice). Click on the image to RSVP and for all the logistics.  

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Myers-Briggs doesn’t help you, it helps your manager, if anyone

I don't like Myers-Briggs tests. People make them look scientific and use scientific wording but they aren't based in science. They don't promote self-reflection any more than a horoscope. Most of all, they imply that you don't change much, a belief that discourages personal growth and exploring and using different skills for different situations. People who believe in Myers-Briggs tests say things like, "I'm an ESTJ [or whatever], so I act like [how Myers-Briggs says they're supposed to act] and work well with [whomever Myers-Briggs says they're supposed to work well with], but not [whomever Myers-Briggs says they're not supposed to work well with]" and then they follow along without challenging themselves or exploring their boundaries, resulting in them stagnating. My experience with my own…

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How to handle leadership issues when you don’t have authority

What do you do when you see ineffective or counterproductive leadership of a group you're in and you're not one of the leaders? Do you just let it happen? Do you act? Do you talk to the leader? Usually I don't step in if I'm not in a position of authority and no one asked me to act. Rarely I step in. In 2008, I spoke up on a mailing list for Columbia Business School's alumni club when things seemed polarized, divisive, and moving toward desperate actions, which I posted here. The administration emailed me to thank me for that email. Recently I saw something similar happening with another online community I'm a part of and I spoke up again. I got many emails thanking…

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The incredible value to a leader of making people feel understood

If someone doesn't feel understood, they will not listen and will do what they can to feel understood until they feel understood. Or until they give up on you understanding them, in which case you've lost your credibility and ability to influence them. Want to break up with someone? Intentionally misunderstand them. They'll lose patience with you, feel increasingly frustrated, and want to spend increasingly less time with you. If somebody feels understood, they will share more about what they feel understood about. And what do people feel understood about? Their emotions and motivations---in other words, what you lead them with. If you want to lead, influence, or motivate someone, making them feel understood will lead them to tell you more and more how to…

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How inspiration feels, in depth

My seminar, "How to lead people so they want you to lead them again," and the General Assembly seminar coming up August 23, "Lead the way: Effective Leadership Techniques," teach you how to inspire people. I talk about it in a work context, but the principles and techniques apply everywhere. Last week I outlined how inspiration feels. As a leader, inspiring people raises morale, loyalty, productivity, efficiency, and more. It also feels great to be inspired. Today, I'll go into more depth for each point. My post, "How to make someone feel understood: the Confirmation Cycle," describes the core exercise in the seminar. Doing it will give you the basics of inspiring someone. Having someone do it with you will give you the great feeling…

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Learn more leadership, motivation, and influence Saturday!

This Saturday, August 23, 10am-5pm, I'll lead a seminar with General Assembly on leadership in New York City. Register here, you'll be glad you did. This is the seminar that led to this testimonial: Josh, you may be interested to know I took out an Associate who will be working on my team and used your technique. She teared up, saying, no one ever asked her these questions and she is so grateful that I am taking an approach to her work based on what she likes and wants to do. It also revealed some of her deep fears and it was quite profound. Invaluable, thank you. I felt terrific afterward—in that she felt great and also that I felt I could get more out…

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My plan to solve executive pay

Executive pay in the U.S. is out of hand and everybody knows it. Wikipedia put it well Executive compensation in the United States differs from other employee compensation in the forms it takes, laws and regulation it is subject to, its dramatic rise over the past three decades and wide ranging criticism leveled against it. In the past three decades in America executive compensation or pay has risen dramatically beyond what can be explained by changes in firm size, performance, and industry classification. It is the highest in the world in both absolute terms and relative to median salary in the US. It has been criticized not only as excessive, but also for "rewarding failure"—including massive drops in stock price, and much of the national…

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How inspiration feels

My seminar, "How to lead people so they want you to lead them again," and the General Assembly seminar coming up August 23, "Lead the way: Effective Leadership Techniques," teach you how to inspire people. I talk about it in a work context, but the principles and techniques apply everywhere. I want to specify what I mean by inspiration because many people don't get to feel that inspired. You can learn how to evoke the following in people---coworkers, people who report to you, people you report to, friends, kids, spouses, family members, people you coach, etc. How inspiration feels Inspired people Work harder, more diligently and longer than uninspired people Work for internal motivations, emotions, and passions Feel like they're working for themselves, not someone…

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Problems with learning leadership skills only on the job

How many of the people in leadership positions over you do you think led well? Think of all the teachers, professors, coaches, Presidents, Congress-members, and so on. I'd bet no more than a few stand out as excellent. If your way to improve your leadership skills---presumably one of your best ways to get promoted, more responsibility, more pay, and so on---is to try to act like leaders you know, you don't have many role models. Learning leadership skills from watching people around you is like learning a sport from neighborhood pick-up games instead of finding an effective coach with a winning team. I think a lot of people learn the leadership equivalent of sandlot ball, never realizing their potential. People with skill, experience, and motivation…

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A problem with teaching high-level principles

Most leadership books teach high-level principles and so-called "laws." I've read books that tell the reader to create purpose or meaning for their followers, or to engage them, without describing how to do those things. Leadership is experiential. We gain high-level principles from experience, not the other way around. High-level instruction like that doesn't help people learn to lead. It helps the people who need it most least. It's like telling a beginner pianist to play with feeling or to express themselves through the music when they probably haven't learned to play basic scales. Since few people have had explicit and effective leadership training, the equivalent of giving them scales would help more. If you tell someone to pick something up or to fill out…

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How to manage your manager: the main concepts

"My manager sucks. How do I get them to manage me better?" People ask me this question all the time. The words differ for each person but the concept is the same. Probably every client I've coached, no matter what issue they started with, also wanted to work on improving their situation with their manager. Having coached enough on it, I'm putting the main concepts here. If I see demand I'll make a book of it. When the book "How to manage your manager" debuts as a best-seller, you can tell people you saw the first post on the topic. How to manage your manager: the main concepts This issue is common. You aren't alone. "Why would they do that?!?!": People ask this question rhetorically,…

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Common traits among leaders and successful people across industries, fields, and disciplines

A reader asked me to write about common traits of leaders and successful people across different industries and fields. Of course there's a famous business book that covers seven of their habits. I'll look at it from a couple different perspectives. Functional skills hold you back at higher levels Functional skills are ones to do a specific type of work, like sales, programming, engineering, marketing, and so on. Most people get hired for functional skills. They look good on your resume when you start. A typical job progression for someone who succeeds at each level starts with a functional role and keeps getting promoted: a salesperson gets promoted to sales manager, who manages other salespeople. From sales manager they get promoted to a higher level…

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How to discipline a friend, an example

How do you discipline a friend? Even when you feel they deserve it, it's not so easy. Too harsh and you lose a friend. Too soft and they'll do it again. I generally advise against giving advice to someone who hasn't asked for it, but sometimes you know someone well enough. To me friendship means you're responsible to help a friend. Below is an example of balancing things effectively. Not that I have special skills in this area, but I hope it helps if you need to balance things sometime. Context: Recently a friend was late to meet for lunch. He's always late. So much that the night before I confirmed, something I never do with friends, but I don't like holding appointments for people…

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See Joshua Spodek on leadership at General Assembly, August 23

If you like entrepreneurship and you don't know General Assembly, you should. They teach great courses and have built a great community around teaching relevant skills. On Saturday, August 23, 10am-5pm, I'll lead a seminar with General Assembly on leadership in New York City. Register here, you'll be glad you did. Here is the announcement (they use short descriptions, for a fuller description, see this announcement from an earlier event): Lead the Way: Effective Leadership Techniques Joshua Spodek Adjunct Professor at NYU-Poly About This Workshop You've ascended to a position of leadership, but how can you ensure that the people you are in charge of will be responsive to your leadership style? In this class, you'll learn effective ways to motivate people in the context…

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Student-driven inquiry-driven project-based learning rocks!

The KQED blog in San Francisco that covered my using inquiry-driven project-based learning teaching entrepreneurship at NYU recently covered something more remarkable: a student-created program in a high-school where the students create and do their projects on their schedule. The article, "This Is What a Student-Designed School Looks Like," speaks for itself, describing how a Massachusetts high school student saw engagement and mastery lacking in his classmates at his high school and proposed a program to use project-based learning to evoke it. I recommend reading it if you are interested in leadership, motivation, education, and how to improve any of them. The article alluded to but didn't spell out a major enduring benefit of that style of learning that I want to point out. It…

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Logic and convincing don’t motivate: an example

If you want to motivate someone, using logic to convince them of what to do often seems like it should work. It rarely does. If the person is already inclined to follow, you don't need it. If they aren't you'll just as likely provoke them to argue back as to follow. Here's a story to illustrate. Context: In college sports (ultimate frisbee), at weekend tournaments we'd play three or four games, leaving us tired, sweaty, dirty, and hungry at the end of the day. After the last game, we'd usually collapse on the sideline of the field where we just played. The problem: We wanted to shower, change, and eat, and the sooner the better. But we rarely did. That would take driving to the…

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More value of low-level instruction for leadership: Margaret Thatcher

The more I teach and coach leadership, the more value I see in low-level instruction. Possibly because people think of leaders having high-level positions in organizations, I find the expect high-level instruction for leadership. I find beginning with the opposite---low-level instruction---more effective. Like piano lessons begin with scales, dance begins footwork, and many sports begin with basic cardiovascular and strength training. Sadly, most of what I learned about leadership in school was high-level and abstract, including Columbia Business School's leadership classes. For someone with little leadership awareness, the classes were invaluable, but looking back, I could have used more basic instruction. Schools seem to leave the low-level stuff for learning on the job, but jobs and managers don't take a personal interest in you like…

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How to increase empathy, part 2: a model and strategy

Yesterday's post discussed how the world complicates understanding empathy with vague definitions and associating it with neediness and unwanted emotions. Today I'll describe a simple model to understand empathy simply. A simple model for empathy The model you have for something determines how you understand it and how you use it. I'll talk about emotions in general and then empathy in particular A simple model for emotions in general Many people contrast emotions with reason and conclude that emotions are irrational or random. I also used to think so, and that mental model undermined my ability to understand others' emotions and motivations, as well as my own. I've found another model more useful. My series on The Model, explains my model for emotions more deeply,…

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How to increase empathy, part 1: why it seems so hard to
If you can tell Michael Phelps and his teammate feel happy and triumphant, you have empathy, probably more than you suspect.

How to increase empathy, part 1: why it seems so hard to

You want to improve your empathy because you've heard it's fundamental to leadership, influence, and motivation, but find it hard to define, measure, or see in use, making it hard to improve or learn from others. In other words, empathy is important for working with people, but hard to learn, all the more so for those who lack it most. While I don't pretend to be the most empathetic person, having started with little, I've improved a lot. I can teach you to improve yours. Today let's see how others make it hard. The world makes learning empathy hard when it's not. For example, searching on "What is empathy" returns pages and pages of links but searching on "how to increase empathy" returns fewer than…

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My strategy for success

For projects that take more than just what I can do myself, my strategy for success is Do one thing well. By doing it well, Attract people who want to participate. Partner with the capable, motivated ones. If you do things well with capable, motivated people, you get things done.  

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