Universal motivations and empathy
People generally have more motivations than you can sense from their behavior. The more you can sense their underlying motivations, which tend to be their stronger ones, the more you can connect with them as well as to lead them. The skill of sensing others' emotions is called empathy, loosely speaking. I view empathy as a skill you can learn, like riding a bike. I came to view it that way from practicing the exercises in my courses, which teach people the skill so they have more empathy. Growing up I hardly knew what empathy meant, let alone that one could develop it. Some of my courses' exercises have you communicate and behave with people so they feel comfortable sharing their underlying emotions. Since we…
