Leadership


Coaching highlights from coaching Columbia Business School students: Review

I'm sure I'll continue it with other thoughts soon, but for now I'm wrapping up the series on highlights from coaching Columbia Business School students with a review of the major point from it, particularly on 360-degree feedback reports. First, I commend Columbia for offering coaching to all MBA candidates. When I went there we got the reports and reviewed them overall in class but didn't get personalized coaching. Giving them coaching adds tremendously to understanding the feedback process, how to read the reports, and how to use them to improve their leadership skills. Especially for students who don't choose the big corporate route, many students have few other opportunities to get such reports or coaching. Overall understanding The structure alone of the 360-degree feedback…

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Coaching highlights from coaching Columbia Business School students: Shortcomings of 360-degree feedback reports

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] In the context of the lessons from coaching Columbia Business School students in leadership, I've mostly written about the value of 360-degree feedback processes and reports and how to use them. Their shortcomings, costs, and problems are mostly obvious, but I'll cover them anyway since I've covered so much about them. I'll include ones that don't apply to MBA candidates, despite the context here. I'll try to mention how to avoid or work around problems too. Costs First, 360-feedback reports cost a…

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Coaching highlights from coaching Columbia Business School students: Weaknesses are often strengths misapplied

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Today I'll cover one of the most encouraging perspectives for many students and clients whose reports show they underperform in a few areas. For example, this student's ability to influence appears low (see my earlier post on these charts can help you understand them) ... in both perspectives ... Anybody would say this chart says this person has a weakness influencing others, right? Maybe not, and it could be a strength. You may imagine you have an outlying weakness too that may…

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Coaching highlights from coaching Columbia Business School students: foreseeing challenges

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Learning leadership and developing leadership skills isn't like learning history or any other academic subject. Learning leadership and developing leadership skills means learning about yourself and other people, understanding your and their motivations, changing how you view the world, for starters. Well, you can learn to lead without those things, but you'll limit yourself without them. While learning math or a new language may teach you new knowledge and skills, it's hard to say they change you as a person. I learned…

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Coaching highlights from coaching Columbia Business School students: Focus on the client

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Effective coaching means focusing on the client's interests and progress, not the coach's. I like working with clients, especially students where I used to go to school, so it's easy to think about my interests. But I know that in the long term, a client telling me they got out of our interaction everything they wanted and more is my greatest reward. To do that my focus has to be on them. Use the meeting structure to focus on the client This…

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Coaching highlights from coaching Columbia Business School students: Use Feedforward

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] If I talk about coaching, especially in limited times with very talented people, I have to talk about Feedforward. I refer to my previous post on it for a thorough description of it. It's one of the best tools for finding out what about yourself to improve and how. If you don't have access to a 360-degree feedback (almost no one does and even people who do only get them less than once per year), you can use Feedforward anyway. I'll mention…

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Coaching highlights from coaching Columbia Business School students: Create accountability for yourself

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Adding accountability to your transformation increases its chances of working and the quality of your work. I hope I've written this idea in many other posts. I say it to nearly every Columbia Business School student I coach. It's a fundamental part of my role with coaching clients. We all know we get done what we're accountable for. What we aren't accountable for we don't focus on nearly as much. So when you create a plan to improve your leadership style, your…

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Coaching highlights from coaching Columbia Business School students: find a relevant exercise

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] No matter what you want to improve about yourself, no matter how important the insight of feedback, and no matter how much you can learn from books, ultimately you have to practice to improve meaningfully. Find an exercise I think one of the greatest values a coach can add, especially in a short session, is to give someone who has identified an area to improve and indicated wanting to improve an exercise to have them experience improving in their desired area. A…

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Coaching highlights from coaching Columbia Business School students: figuring out what to start with

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] When your 360-degree feedback report features this chart and you want to start improving something, what do you start with? Keep in mind, you don't need a 360-degree feedback report to have to decide what to work on. Today's post applies to any time you want to pick something to improve yourself. You know from two days ago to focus on one meaningful thing at a time, but which? Nearly all the students I work with pick the farthest down dot, in…

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Coaching highlights from coaching Columbia Business School students: Personal development skills

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Leaders learn and push themselves to develop personally constantly and consistently. They don't see it as a burden, just something they do. Nor do they feel compelled from outside to do it. They enjoy learning. Nor do they feel like they need to accomplish some goal. They just enjoy doing things better. At least that's what I've seen and experienced. One of the reasons stems from an effect of yesterday's post that working on one complex, long-term thing at a time --…

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Coaching highlights from coaching Columbia Business School students: Improve one thing at a time

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] A lot of students see the dots on the charts in their reports and decide they want to improve a few. In this chart, for example, they'll look at all the dots below the line, think "Uh oh, I'm behind my peers in everything," and decide to work on everything at once, or at least a few things. Most coaches I've talked to about it agree working on one area at a time makes the best progress not just in the area…

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INSEAD leadership seminar

When I met Jose Gaztelu, my business school classmate and friend who did the bulk of the organizing for this weekend's INSEAD leadership seminar in Singapore, at the hotel Friday, he asked how many people I thought were signed up. When my flight had taken off that morning from Shanghai it was ten or twelve so I guessed about a dozen. "Thirty-two" So the attendees filled the room -- a great group. They were attentive, asked great questions, and started applying the material before the seminar ended. When I mentioned burpees, they wanted to get me to do a few and all started clapping to force me to do it. I said I would if they would. So about half the room did five burpees…

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A sample 360-degree feedback report: qualitative feedback

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Any feedback report has to include qualitative feedback -- that is, free form feedback that describes how the subject performs and how to improve. In my experience the feedback I've seen hasn't been as useful as feedforward. It's been more feedback, which generally means evaluation of an unchangeable u, but feedback can still be useful. In any case, here are examples of qualitative feedback. It can't b e combined with other quantified results, but can give you some of your most useful…

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A sample 360-degree feedback report: more detail

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Yesterday's post covered what for most people are the highlights of a 360-degree review -- charts comparing how your leadership skills compare to others'. Those charts summarize most of the information in a 360-degree feedback report. One should always remember they summarize. They don't present all the information. Sometimes details tell a different story but get lost in the summary. Also, details may show how to improve better than a mere summary. Most 360-degree feedback reports include more detailed numbers. Here is…

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Leadership lessons from 360-degree feedback charts

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Just the structure of yesterday's charts teaches a lot about leadership. They emerged as main tools for communicating leadership ability and guiding improvement so even if you're never the subject of one, you can still benefit from knowing about them. Let's see a few reasons why. Let's look at one again. The chart breaks leadership into sub-skills My Core Leadership class at Columbia began with asking the professor asking us to define leadership. It's notoriously difficult to define. So instead of trying…

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A sample 360-degree feedback: Overview charts

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Let's look at part of a sample 360-degree feedback report. Today I'll show the highlights -- the summary of all the questions. Even if you've never had a 360-feedback for yourself, just knowing how they work can help you. Understanding their structure alone can help you figure out how to improve your leadership skills. First I'll explain what you're about to see. Each person responding to the survey about the person receiving the feedback gets asked to rate the person in several…

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Coaching highlights from coaching Columbia Business School students: 360-degree feedbacks

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] Before going into the details of looking at a 360-degree feedback report, I want to talk about the structure of the 360-degree feedback process and what it tells you about leadership. What is a 360-degree feedback? 360-degree feedbacks are usually done in corporate and bureaucratic environments as review processes, both to help evaluate performance and to help people improve their performance. The process is that you or someone (typically in the Human Resources department) gets feedback from all sides -- people above,…

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Coaching highlights from coaching Columbia Business School students

[This post is part of a series on Coaching Highlights from coaching Columbia Business School students. If you don't see a Table of Contents to the left, click here to view the series, where you'll get more value than reading just this post.] I've been posting a lot on personal development, so I'm going to focus on specific leadership and leadership development issues for several posts. I've had the privilege and responsibility of coaching leadership to many Columbia Business School students, both in the regular and Executive MBA programs. For the next several posts I'll cover a few of my observations in coaching leadership in that environment -- usually tips on improving business leadership, but also leadership, leadership development, and personal development in general. The…

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See Joshua Spodek at INSEAD Singapore next week

I'll be delivering my seminar on  next weekend in Singapore, October 6 and 7, at INSEAD. Here's the announcement. I hope to see you there. Leadership Through Self-Awareness and Emotional Intelligence Workshop led by Joshua Spodek, MBA, PhD; supported by the INSEAD Toastmasters Club INSEAD Toastmasters Club is pleased to announce a two-day (half-day) experiential workshop focused on how to develop personal leadership skills, self-awareness, and emotional intelligence by using the latest advances in cognitive behavioral science, evolutionary psychology, and positive psychology. We are lucky to have Joshua Spodek in Asia (he lives in New York City), who has delivered the workshop in New York and London with much success, to many different audiences, e.g., the New York Academy of Sciences, Columbia Business School Alumni…

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Sports and passion

I ask people about their passions a lot. Many tell me they have no passions, which makes me sad for them. I don't think passions are something you find lying around but something you create and build from small interests through self-awareness, effort, and dedication. It means they haven't created something they could have. They either never invested enough to find out what it took to create a passion or, if they did, capitulated on the effort. Or they're young enough not to have had the chance yet. I've written before about the sink-or-swim moment experience in college that taught me the meaning of competition -- that I had to work hard to make something of myself and the decades of reward it brought me.…

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Why food matters

I don't know if I have to explain how shopping for, preparing, and eating food qualifies as fundamental to self-awareness and therefore leadership. A few years ago I would have considered food shopping irrelevant to self-awareness. I've changed. I'll start with an aside on how big an effect just gardening can have with Victory Gardens. During the World Wars, when mainstream food production dropped, governments promoted their citizens planting so-called victory gardens -- using whatever spare land anyone had, even window-sills, to plant fruits, vegetables, herbs or whatever you could grow. They started them in parks, some continuing as gardens to today. Here are a couple posters for the project. and Apparently, at their peak, victory gardens produced nearly half the vegetables Americans consumed and…

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Motivating populations

I figure most people have seen this quote before. It's scary -- particularly for how matter-of-fact it is. You get the idea he has no doubt of the effectiveness of his strategy, probably from years of trial and error. It's scary not just for its historical roots, but for how well it seems to work in more mundane but still important contexts -- particularly with national leaders. People as individuals consider themselves (ourselves) independent and intelligent. Large groups of people seem to lose those properties. Anyway, sorry about posting something so serious out of the blue. I just keep meaning to refer to this quote many times and expect to again. I wanted it here for reference. If you haven't read it before, I expect…

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If you want to change something you do, its opposite usually is no better. Look for its complement.

People seem to want to change a lot about them. I see them trying to do the opposite of what they are trying to change. Sometimes it works. More often trying to do the opposite of what they want to stop reinforces doing it more. Food For example, overweight people often think if they eat too much they should try the opposite and try to eat less. But dieting seems to predict obesity more than prevent it -- that is, people who diet tend to be more obese than those who don't (sorry I don't have a source, so feel free to read this part skeptically). I find the complement to eating too much is not to eat less but to savor and enjoy your…

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Examples of ignoring impediments on the way to greatness

When you think of great orators, Winston Churchill has to be near the top of the list. His speeches include I would say to the House as I said to those who have joined this government: I have nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the most grievous kind. We have before us many, many long months of struggle and of suffering. and Even though large tracts of Europe and many old and famous States have fallen or may fall into the grip of the Gestapo and all the odious apparatus of Nazi rule, we shall not flag or fail. We shall go on to the end. We shall fight in France, we shall fight on…

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Lessons in freedom from Charles Barkley

When I talk about freedom here I usually mean your mental freedom to think and believe what you want. I consider this freedom more fundamental than, say, political freedom, not that I see much point in comparing them. Everyone benefits from both and few, if anyone, has to choose between either. Victor Frankl's Man's Search For Meaning described how fundamental he considered the freedom to believe what you want, the freedom that allowed him to find meaning in life as a prisoner in Auschwitz. Everything can be taken from a man or a woman but one thing: the last of human freedoms to choose one's attitude in any given set of circumstances, to choose one's own way. Charles Barkley Charles Barkley was one of the…

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